Transport Dispatcher Full Time

Our Company:

Salvatech is an Employer of Record (EOR) and nearshore recruitment company that helps international businesses build remote teams in LATAM without the need to establish a legal entity. Our comprehensive service covers recruitment, legal compliance, onboarding, payroll, equipment, and local support, combining simplicity, talent, and technology.

• Location: Remote Colombia
• Environment: Colombian and International Teams
• Language: English – Advanced
• Full-time / Monday to Friday / 6am - 3pm PST / Weekends may be required occasionally depending on dispatch needs.
• Salary: $3.600.000 COP

About the Role:

The Dispatcher supports daily operations by coordinating drivers, routes, and service schedules to ensure efficient and on-time deliveries. This role is responsible for securing loads, coordinating dispatch, monitoring driver activity, and keeping vans moving with minimal idle time. The Dispatcher will communicate regularly with drivers, customers, and upper management.

Responsabilities:

• Source and book loads using multiple load platforms (approximately 5) to keep vans consistently dispatched.
• Dispatch and coordinate drivers throughout the day (assignments, pickup/delivery times, route updates).
• Track driver status, route completion, ETAs, and service issues in real time.
• Negotiate load rates when needed and confirm load details prior to dispatch.
• Maintain driver logs, including hours-of-service tracking and daily activity records (as applicable).
• Maintain vehicle and maintenance logs, flagging service needs and coordinating scheduling.
• Communicate service changes, delays, and issues to drivers, customers, and internal leadership.
• Process billing support tasks (collect paperwork, confirm PODs, upload documents, and support invoicing).
• Provide daily reporting and operational updates to upper management.
• Prioritize the most important operational goal: avoid downtime (reduce time waiting on loads).
• Manage driver intake and onboarding (collect driver’s license and required documents).
• Coordinate adding drivers to insurance and removing drivers when no longer employed.
• Calculate driver pay and coordinate with accounting to process payments on time.
• Manage fuel cards (issuance, limits, tracking, and resolution of issues).

Requirements:

• 3+ year of experience in dispatching, logistics, transportation, or fleet coordination.
• Strong understanding of load boards/dispatch platforms and basic freight terminology.
• Excellent communication skills and ability to coordinate multiple drivers and timelines simultaneously.
• Comfortable negotiating rates and resolving issues under pressure.
• Detail-oriented with strong follow-through (paperwork, logs, billing support).
• Proficient with phone, email, spreadsheets, and dispatch software.
• Bilingual English/Spanish.

Work Setup Requirements:

To perform this role effectively, you must have:

• A quiet home office space to work optimally.
• A stable internet connection (minimum 100 MB).
• A laptop/desktop with updated software.
• A secondary backup internet option to ensure reliability.